xfinity flex stopped working

Apps not showing remote not working stuck on account screen. Comcasts new Xfinity Flex streaming platform lets its internet-only customers pay 5 a month for a 4K HDR-ready.


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Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password.

. It wouldnt even take me to the sign in screen just closed after a few seconds. I just got the Flex streaming box and set it up today only to discover that Netlix wouldnt load. Choose a resolution from the options provided.

I have the same problem. Check for Remote Batteries. I cant find a way to re-add the device.

Xfinity Flex not working possibly due to pihole. The TV room is in the opposite corner of the house and because of this the installers. Mine is working fine.

Told the guy I do not need or want a new Flex just need. Check for outage. You can use this form to file your.

Another option is to change the resolution. The remote is not working. They clearly miss my 200 a month.

Sorry you are having problems. If the remote is not working the first step is. Calling support earlier only had them.

Now tap on the IP Settings and hover over to the DNS Settings option. Press the Xfinity button on your remote go to Settings Device Settings Video Display. Wasted my time chatting with the careless chat Reps.

My only suggestions are to turn off or unplug flex for a few minutes or delete the sling app and reinstall. Xfinity flex box users were facing problems. After following these steps your Xfinity Flex will turn on and start working even if it wasnt.

In case your problem isnt limited to turning on keep reading we have ample issues and. Its only been two weeks. I upgraded my internet package today and the Flex device I have has stopped pairing with my service.

After that select the option Enter Manually and input your DNS address. If the remote is not working you wont be able to use any apps and it will give you a sense that the Xfinity Flex itself is facing some issues. Flex stop working after renewing the internet plan.

On the Services tab tap the Troubleshoot button in the Flex section. The outage may happen and that could cause a number of issues including the Xfinity Flex sound not working issue as well. Tap Ready to Activate then follow the steps on.

Actually use a wired connection if available. Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of.

I know its a pain but it might work. Standing within 10 feet of your Flex Box remove the plastic tab from the back of your remote and wait for the blue lights to flash three times.


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